Privacy Policy

Official Crowned ("we," "us") operates Official Crowned and respects your privacy. This policy explains what we collect and how we use it.

Information we collect

Name, email, phone, shipping/billing address, order history, and community profile details you provide. Payment card details are collected and processed by Stripe — we do not store full card numbers.

How we use it

• To fulfill orders and manage your membership
• To provide customer support
• To send transactional and (with consent) marketing email/SMS
• To run our community and improve our products and services

Sharing

We share information with service providers who help us operate — including GoHighLevel (CRM, email/SMS, community), Stripe (payments), and shipping carriers. We do not sell your personal information.

SMS

With your consent we send text messages. Reply STOP to opt out at any time. Carriers are not liable for delayed or undelivered messages.

Cookies & analytics

Our site and advertising use cookies and tracking pixels (e.g., Meta, Google, TikTok) to measure and improve our marketing. You can control cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We honor applicable privacy rights, including under the CCPA where relevant.

Children

Our services are not directed to anyone under 18, and we do not knowingly collect information from children.

Contact

Official Crowned · Fort Lauderdale, FL · [email protected]