Our inaugural $5,000 statue giveaway ends inPrivacy Policy
Effective date: July 17, 2026
Official Crowned (“Official Crowned,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, the choices and rights you have, and how we protect it, when you visit officialcrowned.com, make a purchase, enter our drawings, join our membership, or opt into our email or SMS programs. By using our services you agree to this Policy.
1. Information We Collect
We collect the following categories of information:
- Identifiers & contact information — name, email address, phone/mobile number, and billing/shipping address, provided when you purchase, create an account, enter a drawing, join our membership, or contact us.
- Order & transaction information — the products you buy, order history, and related details. Payment card details are handled by our third-party payment processors and are not stored on our own systems.
- Giveaway & entry information — the name, email, and phone number you submit to enter a drawing, along with verification data used to confirm a genuine entry (for example, one-time verification codes).
- Account & membership information — login details, membership tier, and preferences.
- Communications & preferences — your email and SMS marketing choices, support messages, and survey responses.
- Technical & usage information — IP address, device and browser type, pages viewed, referring URLs, and similar analytics data, collected automatically through cookies and similar technologies.
- User content — reviews, messages, or other content you choose to submit.
2. How We Collect Information
- Directly from you — when you place an order, create an account, enter a drawing, subscribe, or contact us.
- Automatically — through cookies, pixels, and similar technologies as you browse our site.
- From third parties — such as our ecommerce platform, payment processors, fulfillment partners, and analytics or advertising providers, consistent with their terms and your choices.
3. How We Use Your Information
- Process transactions, fulfill and deliver orders, and manage returns.
- Administer giveaways and drawings, verify entries, and notify winners.
- Provide, manage, and bill memberships.
- Provide customer support and respond to your inquiries.
- Send transactional messages (order confirmations, shipping updates, entry confirmations).
- Send promotional offers, product news, and member deals by email and SMS, where you have consented.
- Operate, secure, personalize, and improve our website and services, and measure marketing performance.
- Detect and prevent fraud, abuse, and violations of our Terms.
- Comply with legal obligations and enforce our agreements.
4. Cookies & Tracking Technologies
We and our partners use cookies, pixels, tags, and similar technologies to run the site, remember your preferences, analyze traffic, and measure and deliver advertising. These generally fall into four categories: strictly necessary (required for the site to function), functional (preferences), analytics/performance, and advertising/targeting. You can control cookies through your browser settings and, where offered, through the cookie banner or preferences on our site. Blocking some cookies may affect how the site works.
5. How We Share Your Information
We do not sell your personal information for money. We share information only as described here:
- Service providers that operate our business on our behalf — including our ecommerce and hosting platforms, payment processors, print and fulfillment partners, shipping carriers, customer-relationship and email/SMS marketing platforms, and analytics providers — who are permitted to use the information only to provide services to us.
- Advertising & analytics partners that may receive certain online identifiers and activity through cookies/pixels to help us measure and deliver ads. Under some state laws this may be considered “sharing” or a “sale” for cross-context behavioral advertising; you can opt out (see Your Rights and our Do Not Sell or Share page).
- Legal & safety — to comply with law, respond to lawful requests, or protect the rights, property, or safety of Official Crowned, our customers, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets.
6. SMS Marketing & Text Messaging
SMS is a primary way we communicate. By providing your mobile number and opting in, you consent to receive automated promotional and transactional text messages from us.
- Opt-in is explicit — you choose to sign up, and consent to marketing texts is never a condition of purchase.
- Opt-out at any time by replying STOP to any message; reply HELP for help.
- Message frequency varies, and message and data rates may apply. We are not responsible for delayed or undelivered messages.
- We do not share mobile information with third parties for their own marketing.
7. Email Marketing
With your consent, we send promotional emails. You can unsubscribe at any time using the link in any marketing email or by contacting us. You will still receive transactional messages related to your orders, entries, and account.
8. Data Retention
We keep personal information for as long as needed to provide our services, complete transactions, administer drawings and memberships, comply with legal, tax, and recordkeeping obligations, resolve disputes, and enforce our agreements — after which we delete or de-identify it.
9. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. Your Privacy Rights
California residents (CCPA/CPRA)
You have the right to know and access the personal information we collect, use, and disclose; to request deletion; to correct inaccurate information; to opt out of the “sale” or “sharing” of personal information and cross-context behavioral advertising; and to limit the use of sensitive personal information. We will not discriminate against you for exercising these rights. To opt out, visit our Do Not Sell or Share My Personal Information page.
Other U.S. state residents
Residents of states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others) may have similar rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising and the sale of personal data. You may exercise these rights using the contact details below.
EU, EEA & UK residents (GDPR/UK GDPR)
Where applicable, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. Our legal bases for processing include performance of a contract, your consent, our legitimate interests, and compliance with legal obligations. You may withdraw consent at any time and have the right to lodge a complaint with your local data-protection authority.
To exercise any right, email info@officialcrowned.com. We may need to verify your identity before responding, and you may use an authorized agent where the law allows.
11. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 (or under the age required by your local law), and entry into our drawings requires you to be at least 18. If you believe a child has provided us personal information, contact us and we will delete it.
12. Third-Party Links & Services
Our site may link to third-party websites and services (including our sister brands and fulfillment partners). We are not responsible for their privacy practices; please review their policies.
13. International Users
We are based in the United States, and your information will be processed in the U.S. If you access our services from outside the U.S., you understand your information may be transferred to and processed in a country with different data-protection laws than your own.
14. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is not yet a common standard for responding to these signals, we handle opt-outs through the choices described in this Policy, including our Do Not Sell or Share page.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective upon posting, and we will update the effective date above. Your continued use of our services constitutes acceptance of the revised Policy.
16. Contact Us
For privacy questions or to exercise your rights, contact us at info@officialcrowned.com or Official Crowned, 3562 N. Ocean Blvd., Fort Lauderdale, FL 33308.